terms of service

last updated: may 2025

by using hell gen, you agree to these terms. breaking any of the following rules can lead to suspension from all of hell gen's services. make sure to read them thoroughly.

01refunds are only provided when the issue is on our end.
02attempting to chargeback will lead to permanent termination from our services.
03if there are issues with the product, contact us through discord before taking any other action.
04we are not responsible for loss of funds due to your mistake.
05lifetime means until hell gen ends, nothing else.
06if you can't purchase through the website, use our discord server.
07these terms of service can change at any time and it's your responsibility to check them.
08purchasing from hell gen means you automatically accept our terms of service.

usage guidelines

the works of hell gen include its design, appearance, and functionality are our own intellectual property. we reserve all rights protected by international copyright laws.

we refuse to allow anyone to use parts of our website or services for their own commercial gain without our knowledge.

limitation of liability

we cannot be liable for any damage or loss in profits resulting from usage of our services. this includes things like loss of reputation, loss of business, and any indirect damages.

we are not responsible for any content generated through our services. users are responsible for how they use the accounts and services provided.

contact

for any questions regarding these terms, please contact us through our discord server.

policy breach

users who fail to adhere to these guidelines will be asked to discontinue using our services. if this is not agreed to, we reserve the right to ban any user from hell gen, including banning their accounts and in serious cases, taking legal action.