privacy
privacy policy
last updated: may 2025 • plain language, no filler
at hell gen we collect the minimum needed to run generators, vault and billing - and nothing more. this page explains what we collect, why, who sees it, and your choices.
what we collect
account
discord id, username, email (via oauth), display settings and theme prefs.
usage
generation history, timestamps, service choices and vault metadata - encrypted per user.
payments
handled by third-party processors. we store receipts/status, never card numbers.
how we use it
- to provide generators, vault, history and sessions
- to process transactions and entitlements
- to message you about updates, fixes and announcements
- to prevent fraud, alt abuse and stock abuse
- to improve performance, hit rate and uptime
who we share with
we do not sell your data. we share only with:
- • payment processors to complete purchases
- • service providers that operate infrastructure on our behalf
- • law enforcement if legally required
your rights
access what we hold
request deletion
opt out of marketing
to exercise any right, open a ticket on discord.hellgen.com.
cookies
essential session cookies only. no tracking or ad cookies. you stay logged in - we don't follow you around.
changes
we may update this policy. changes post here and the "last updated" date moves. continued use = acceptance.